Terms of service.
These draft terms explain the intended customer journey. They must be reviewed and completed with the legal seller identity before public launch.
1. Individual fish listings
Each listing represents one specific fish identified by its personal name and Fish ID. Availability may change until an inquiry is accepted and the quotation is approved.
2. Shipping inquiries
Submitting an inquiry is a request for a destination-specific shipping quotation, not a confirmed order or payment obligation. Customers must provide accurate delivery and contact information.
3. Quotations
Quotations are subject to route availability, partner confirmation, destination requirements, and the stated expiration date. A quotation may be revised if material shipping conditions change before approval.
4. Payment
Payment instructions are provided only after the quotation is approved. Orders are not marked paid until payment is verified by the payment provider.
5. Live animal shipping
Shipping is subject to export, import, quarantine, carrier, and animal welfare requirements. We may decline an order if a route is not legally or operationally available.
6. Refunds and disputes
Refund eligibility, DOA reporting, and dispute handling are described in the applicable policy presented with the final quotation.
7. Seller identity
Before launch, identify the actual seller, business address, contact details, and applicable governing law.